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Please note that prepaid return shipping labels are only available within the contiguous US. If you have already set up a return in your account but have not received your return shipping label via email, the order you are returning may not need to sent back - look for the icon below in your order details:

If the return does need to be sent back, and you do not see the return label in your inbox, check any spam/junk folders to ensure it was not flagged as spam. If you still don' t see the label, please reach out to us and we will create a new label.

Note: if you are unable to receive return labels via email, we can send one through USPS - just be aware that it may take 7-10 days to arrive, which will delay the refund for your return.